How long do I have access to a purchased course?
Self-paced courses include lifetime access to all current materials and future updates. Cohort courses include access to recordings for one year after the cohort ends.
Frequently Asked Questions
If you can’t find an answer, reach out—we’re here to help.
Do I need gardening experience to start?
No prior experience is required. Our beginner track covers essentials like light, watering, and soil, then guides you into hands-on planting.
What is your refund policy?
We offer a 14-day refund for self-paced courses if you have viewed less than 20% of the content. Cohort courses are refundable up to 7 days before the start date.
What tools or materials will I need?
For most courses, a basic kit—containers, hand trowel, pruners, and a watering can—is enough. Individual course pages list any additional items.
Do you offer certificates?
Yes. Upon completing core modules and assessments, you can download a certificate of completion for personal records or employer reimbursement.
What are the technical requirements?
An up-to-date browser and a stable internet connection. Videos stream at multiple bitrates, and transcripts are provided for low-bandwidth review.
Do you have group or gift options?
Yes. Contact us for group seats or gift access. We’ll help match courses to experience levels and schedules.
How can I get support during a course?
Discussion prompts and office-hour recordings are available in most courses. You can also contact our team for one-on-one guidance when needed.